Event Management Centre (EMC) Training Resources
Please Note: Some Events have different permissions than others (ie: RFL). If at anytime you can not access the areas described in the documents below please email digital@cancer.ca including the event name, location and details of your request etc.
Overview
Event Centre - Managing Event Details
- Adding a Document to the Event Library
- Adding an Email for New Team Notifications
- Adding an Image to the Event Library
- Configuring/Setting up a New Event
- Configuring/Setting up a New Event (RFL Only)
- Edit Event Status
- Managing News Feeds
- Updating Event Coordinator Information
- Updating Event Date
- Updating Event Details on Participant/Team Pages (RFL Only)
- Updating Event Goal
- Updating Information on Greeting Page
- Updating Event Information on Greeting Page (RFL Only)
Edit Event Website - Updating Content
- Please email digital@cancer.ca for any content updates on the Greeting Page, About the Event Page and or the Calendar of Events pages.
Customer Service - Managing Participants
- Assigning a Co-Captain
- Changing a Team Captain
- Edit Personal Fundraising Page
- Entering an Offline Registration
- Finding a Participant Username
- Make a Participant Registration Private or Public
- Make an Individual Participant into a Team Captain
- Moving an Individual Participant to an Existing Team
- Remove a Registration (Make Inactive)
- Resetting a Participant Password
- Update Contact information and Email Opt-in
- Update Registration Information
Customer Service - Managing Teams
Note: IFE Events are registered as Teams. Enter the IFE Event Name in the Team Name field to search.
Customer Service - Managing Sponsors
- Adding a Sponsor (Company Information)
- Adding a Sponsorship Amount
- Adding Sponsor Logo’s (Event Library)
Customer Service - Entering Donations
- Adding an Offline Donation credited to a Participant
- Adding an Offline Donation credited to a Team
- Adding an Offline Donation credited to an Event
- Moving a Donation (Changing a Soft Credit)
- Offline Donor Naming Conventions
Event Emails - Coaching Emails
- Adding Links and Images to an Email
- Creating a Coaching Email
- Setting up Email Audience and Delivery
- Understanding Email Filters
- What are Coaching Emails?