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Question about or the Canadian Cancer Society and its policies? Consult the list of frequently asked question below.

Event FAQs

I registered online and I'm wondering how I can get others involved with me?
Your Participant Centre contains pre-prepared email invitations that you can use to send personalized asks to your contacts to join you at the event and/or pledge you. You can also use social media to spread the word about your participation by clicking any of the Facebook or Twitter icons on your personal fundraising page.

What is a Participant Centre?
A Participant Centre is a web page for registered participants containing tools to help raise money online. From your Participant Centre you can customize your fundraising page, upload a photo or link to a video on YouTube, import your email address books and send out pre-pared messages, monitor your fundraising progress and more! You will receive a link to your Participant Centre after registering via email.

What is a fundraising page?
Your personal and/or team fundraising page is your public profile promoting your individual or team participation in the event. Emails sent from your Participant Centre will automatically contain a link to your fundraising page, which is what your friends and family see when they are looking to pledge you online in this event.

Can I make my personal fundraising page private?
Yes. From your Participant Centre you can make your personal page private so that it will not show up in public searches when someone is trying to find you to pledge. Simply click the link "Manage my display name" from the right-hand menu of your Participant Centre.

How will the funds raised be used?
Funds raised will help:

  • Fund the most promising research projects in the country on all types of cancer.
  • Provide information services and support programs in the community.
  • Advocate for public policy that prevent cancer and help those living with it.

Get more information about where your money goes.

Can people other than my teammates see the results of my fundraising online?
Yes. Your fundraising progress is visible on your personal and/or team fundraising page.

I forgot my password. How can I get a new one?
Use the "Forgot my password" link on our login page. You will be asked for your email address where you will receive an email containing a link to reset your password.

I forgot my username. Who can help me?
Your username is the email address you used to register. If you cannot remember which email address you used or you have recently changed your email address, please contact your local Canadian Cancer Society unit office managing the event.